Instructional Designer | GHX                          (Acquisition) March 2022 – Present

• Design and implementation of training pertaining to Syft products and internal departments

• Video storyboarding, collaboration with SMEs, and video creation through Camtasia

• Client interaction at kick-off and implementation stages of the customer lifecycle

• Onboarding of internal associates through Syft University LMS courses

• LMS administration on Moodle including reporting on client and internal training progress

• Utilization of Camtasia, Padlet, FoxIt, SnagIt, PowToon, and Nox software

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Instructional Designer | Syft                November 2021 –March 2022 (Acquisition)

• Design and implementation of training pertaining to Syft products and internal departments

• LMS administration on Moodle including reporting on client and internal training progress

• Utilization of Camtasia, Padlet, FoxIt, Techsmith, PowToon, and Nox software

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Admissions Counselor | The University of Tampa        April 2019 – October 2021

• Counselor to Domestic Freshman Deferred and Spring Students; Providing financial and admissions-related advice and expertise for an unexpected timeline 

• Admissions Presentation Specialist for prospective families

• Utilization of Slate, NoligWeb, Cognos, and CX admissions software

Assistant | Spread Your Sunshine, LLC                           March 2019 – April 2019

• Brand development by way of research, packaging, and cohesive imaging across platforms

• Organization of contact lists for ease of access and brand cohesiveness

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Front Desk Attendant/Breakfast Attendant | LaQuinta    May 2018 – April 2019

• Ensure guest satisfaction through in-person and over-the-phone customer service and staff collaboration

• Organize breakfast bar for guests and maintain food storage room according to operating standards
   

Internship | Brock Communications                       August 2018 – December 2018

• Assisted in strategic communications by drafting press releases

• Implemented editorial calendar content

• Provided online customer service on behalf of various clients

Independent Study Program Evaluation           September 2017 - December 2018

• Evaluation and summative report of anti-bullying campaign led by Kids on the Block benefiting elementary-aged youth

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Resident Assistant | University of Tampa               January 2017 - December 2018

• Oversaw a hall of 35+ residents to enforce university housing policy, resource to peer residents

• Trained in safe zones, program planning, and community development

•  Collaborated with other resident assistants and residence life office personnel

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Spartan Peer Educating About Resources              August 2016 – December 2016

• Mentor to first-generation and underrepresented college students at the University of Tampa

• Planned and facilitated events for fostering a community of program participants

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Glazer Children’s Museum Volunteer                             January 2016 – May 2016

• Service-learning and application of cognitive-behavioral development of children and infants aged 1-12

• Communicated with a diverse population of parents and children about the museum curriculum

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Internship | Frameworks of Tampa Bay                          June 2015 – August 2015

• Assisted in the development of the Teens in Action program by reviewing curriculum, data entry, researching topics that impact youth, facilitating during 2015 and 2016 training camps, and organization of documents and activities